See What Your Employees Experience - Not Just What They Report
Digital friction often hides in plain sight. Slow devices, application delays, login issues, network performance and everyday workarounds may never generate a support ticket, but collectively they can have a significant impact on employee productivity and experience.
The Teneo Digital Friction Assessment gives you a clearer picture of where that friction exists, how it is affecting your workforce and where improvement efforts can have the greatest impact.
What Does the Assessment Include?
For approximately two weeks, Teneo collects performance, stability and digital experience telemetry across up to 200 users to identify:
- Hidden digital friction across devices, applications, operating systems and networks
- Areas where technology may be contributing to lost employee productivity
- Common friction hotspots and recurring experience issues
- Opportunities to reduce reactive support and improve the employee experience
- The areas that should be prioritized for remediation or future DEX investment
What Will You Receive?
At the end of the assessment, Teneo will review the findings with your team and provide:
- A baseline view of your digital employee experience
- Identification of key friction hotspots
- Productivity impact analysis
- Prioritized recommendations and quick wins
- A roadmap for improving digital experience
- Evidence to help support the business case for DEX
Designed With Employee Privacy in Mind
The assessment focuses on technology performance and experience telemetry. It does not collect email content, documents, Teams messages, chat conversations or other business content.
From Visibility to Action
The goal isn't another dashboard or report. It's to help your team understand where productivity is being lost, why it's happening and what to improve first.
Most Network and Security teams are overworked so making progress is a challenge. We securely connect users to their applications by combining leading technology with expert guidance. You stay in control, simplify your operations and stay ahead of the game. Find us at www.teneo.net.